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  1. Heaps
  2. Heaps FAQ

Heaps FAQ

Heaps helps you invest and earn crypto. Sign up in minutes, buy and sell crypto with ease, grow your knowledge, and earn free crypto when you shop!

Getting started

  • Invite friends, earn free crypto!
  • Why does my account require additional review?
  • What are the requirements to create a Heaps account?
  • Who is Prime Trust?
  • Where is Heaps available?
  • How long does it take to get verified?
See all 9 articles

Security and sign-in

  • Heaps Security Overview
  • How do I sign in to my Heaps account?
  • How do I change my password?
  • How can I make my account more secure?
  • What is two-step verification?

Buying and selling crypto

  • How to get started with Crypto Payroll
  • What cryptocurrencies are offered on Heaps?
  • How do I connect my bank account to Heaps?
  • How long do cash deposits take?
  • How do I send crypto from my Heaps wallet?
  • How do I buy crypto on Heaps?
See all 13 articles

Earning free crypto

  • How to earn free crypto on Heaps
  • What is "crypto back"?
  • What types of crypto can I earn?
  • Which stores and brands are available on Heaps?
  • When will I receive my crypto back rewards?
  • Where can I find my shopping history?
See all 9 articles

Redeeming points for crypto

  • Claiming a Crypto Reward on Heaps
  • How do I redeem points for cryptocurrency within my loyalty or rewards program?
  • What is a crypto code?
  • When do I receive my cryptocurrency after redeeming?

Managing my account

  • How do I change my email or phone number?
  • How do I close my account?
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